Careers

Job Description:

This role will be a key member of Management Information System team and be responsible for the technical aspect to bridge the gap and streamline the operational processes with new initiatives resulting in better controls, process efficiencies, and time-saving. The individual will focus on minimizing manual touchpoints, and replace them with robust automated processes using various tools e.g. Python, VBA, Script, etc.

Responsibilities:

• Work with users and other stakeholders to gather the business requirements and issue within the current business processes.
• Perform gap analysis and come up with the potential solutions.
• Develop scripts/tools/workflows to fulfill user’s requirements using Python, VBA, etc.
• Work with MIS and Finance of SAP tools and functions for accounting, reporting and FP&A.
• Work with BI and data teams to extract data and data integration to SAP.
• Assist users on technical related matters and collaborate with the MIS department and external partners.
• Assist users on functional and data requirements to enhance data model and reports.
• Assist users to generate ad-hoc data queries and reports.
• Contribute to continuous improvement and new initiatives.

Qualifications:

• Bachelor’s Degree in Computer Science, IT, MIS, or related disciplines.
• At least 8 years of experience in the IT, Data, or Finance areas.
• Hand-on experienced in Python, VBA, or any other automation tools e.g. RPA, Selenium.
• Expert in MS Excel and Power Query.
• Proficiency with SQL and data modeling.
• Experienced in Google Workspace or G-suite is a plus.
• Strong interpersonal and communication skills and ability to effectively collaborate with diverse people.
• Positive attitude, energetic, and able to work under pressure and tight deadlines.
• Demonstrated ability to manage multiple critical priorities and deadlines.
• Flexibility to handle directional changes and ability to support multiple deadline-specific assignments while maintaining day-to-day business supports.
• Good command in English.

Job Description:

The Learning & Development (L&D) Team Leader is responsible for designing, delivering, and managing retail training programs that align with business needs in the lifestyle and beauty sector. The role focuses on developing Style Advisors' product knowledge, customer service, and selling skills, as well as managing internal training documentation and uniform allocation to ensure a consistent and premium brand experience across all retail locations.

Responsibilities:

• Design and implement training programs tailored to the retail business, specifically in the lifestyle and beauty industry.
• Develop training materials, and workshop activities that support continuous learning and development.
• Conduct in-person and virtual training sessions to enhance Style Advisors’ product knowledge, service mindset, and sales techniques.
• Evaluate training effectiveness through assessments, field observations, and feedback mechanisms to ensure learning transfer and performance improvement.
• Coordinate and maintain training records, and prepare documentation for submission to the Department of Skill Development.
• Work closely with the Retail Operations, Marketing, and HR teams to align training strategies with business goals.
• Manage uniform inventory and distribution for Style Advisors to ensure adequate supply while controlling costs within the allocated budget.
• Support other L&D or company-wide engagement initiatives as assigned.

Qualifications:

• Bachelor’s degree or higher in Human Resources, Education, Business Administration, or related field.
• At least 3–5 years of experience in Learning & Development, preferably in the retail or lifestyle & beauty industry.
• Strong presentation, facilitation, and communication skills.
• Proficiency in Microsoft Office (especially PowerPoint and Excel); familiarity with LMS or e-learning tools is a plus.
• Good command of both Thai and English.
• Creative mindset with a strong sense of ownership and customer-centric attitude.

Responsibilities:

• Planning and executing PR campaigns.
• Build, develop and maintain strong relationships with local media, celebrities-KOLs, and influencers to maximize publicity and positive media coverage and exposure.
• Be responsible for the campaign brief to celebrities and influencers to ensure communication effectiveness.
• Monitor all communications launched by media and influencers and prepare post-campaign tracking.
• Write press releases and other communication messages to promote brand campaigns (TH/EN).
• Distribute press releases to target media.
• Coordinate with regional marketing and PR departments for press release translation and monthly press clipping reports.
• Support the team in arranging press events, launching events, and other related initiatives.
• Be responsible for all press samples and PR products.

Qualifications:

• Bachelor’s degree in Business Administration, PR, Marketing, or any related fields from a recognized university.
• Minimum 4 years of experience in PR/Marketing within fashion retail, lifestyle retail, beauty business, food & beverage business, wellness & hospitality, advertising agency, media, or related fields.
• Strong interpersonal and communication skills, and outgoing personality.
• Good command of speaking, writing, and reading English.
• Good MS Office skills.
• Good planning and organizational skills.
• Positive attitude, good team player, fast learner, and flexible.
• Able to work under pressure and in dynamic environments.

Job Description:

We are looking for a CRM Senior Team Lead to spearhead the execution of centralized customer engagement strategies. This role will oversee the development, implementation, and optimization of CRM initiatives with developer, ensuring seamless data integration and enhancing customer experience across all brand touchpoints. Candidate will work cross-functionally with sales operations, marketing, data analytics, and digital to drive customer acquisition, retention, and personalization strategies.

Responsibilities:

• Lead CRM Strategy: Develop and implement a data-driven CRM strategy to enhance customer segmentation, engagement, and personalization.
• Cross-Brand Integration: Ensure the successful adoption of centralized CRM solutions across multiple brands.
• Collaboration with CRM Agency: Work closely with external CRM partners to optimize customer engagement initiatives.
• Customer Data Management: Oversee data collection, analysis, and integration to improve customer insights and decision-making.
• Performance Optimization: Monitor CRM campaign performance and optimize strategies based on data-driven insights.
• Automation & Personalization: Leverage marketing automation tools to enhance customer journeys and improve engagement.
• Leadership & Team Development: Mentor and guide CRM team members to foster innovation and best practices.
• Stakeholder Management: Work closely with sales operations, marketing heads, and digital to align on business objectives.

Key Qualifications & Skills Required:

• Experience: 5+ years in CRM strategy, digital marketing, or customer engagement (preferably in retail, fashion, or lifestyle industries).
• Strategic Thinking: Expertise in customer segmentation, lifecycle management, and engagement strategies.
• Cross-Functional Leadership: Proven ability to work with marketing, data, and digital teams.
• CRM & Marketing Tech Knowledge: Familiarity with CRM platforms, automation tools, and omni-channel marketing.
• Analytical Mindset: Ability to interpret data insights and translate them into actionable strategies.
• Strong Communication & Collaboration: Ability to work across teams and align brand objectives.
• Project Management: Experience in managing CRM projects, timelines, and budgets effectively.

Preferred Qualifications:

• Experience working with LINE CRM
• Background in Omni channel marketing and customer loyalty programs.
• Strong understanding of PDPA compliance for customer data handling.

Responsibilities:

• Brand Portfolio Management: Lead in managing the brand's product portfolio, exploring new opportunities, and developing brand strategy/direction to meet business objectives.
• Strategic Planning: Develop & implement effective marketing strategies & execution plans to achieve brand objectives with a good understanding of consumer insight.
• Cross-Functional Collaboration: Work and collaborate closely with internal departments such as product development, sales, trade, design, procurement, and e-commerce to drive product launch plans and manage existing products.
• External Partner Management: Manage and lead discussions with external parties (e.g., agencies, business partners, production houses).
• Budget Management: Efficiently plan and track budget spending, and be prepared to adjust plans in response to changing situations.
• Campaign & Product Launch: Build awareness for new product/campaign launches and track their performance along with competitor activities.
• Performance Analysis: Analyze the results of marketing campaigns and create comprehensive reports.
• Market Research: Lead in market research to stay updated with customer trends, market conditions, and competitors.
• Brand Consistency: Maintain consistency in branding across all areas of marketing.

Qualifications:

• Education: Bachelor's degree or higher in Marketing, Business Administration, or other related fields.
• Experience: At least 8 years’ experience in the position from cosmetics or FMCG company.
• Strategic & Analytical Skills: Strong strategic thinking, analytical, and project management skills.
• Industry Knowledge: Judgement skill, analytical and comprehension ability, general knowledge, and basic to fair knowledge in the beauty and FMCG industry.
• Passion: Cosmetic & beauty enthusiast.
• Language Skills: Fluent in both written and spoken Thai & English.
• Personal Attributes: Creative, energetic, result-driven, adaptable to change, with strong interpersonal skills.
• Soft Skills: Communication and negotiation, analysis, common sense, and art aesthetic.
• Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint), report preparation, and presentations.